Yes, you can use MEDIGO for free, and most of the clinics we list are free to contact through us.
For some hospitals (e.g. those that handle complex treatment requests), we ask for a service fee since cases through these hospitals take a lot of time to facilitate. These hospitals often accept our international patient inquiries only after we have prepared extensively. You can see if a clinic requires assistance on its profile page.
We promote our Care Team Assistance service to all inquirers because we believe that all patients benefit from our assistance.