Is the Care Team Assistance service fee refundable? MEDIGO Team July 12, 2017 11:46 Updated Yes – It can be canceled and fully refunded up to 14 days after purchase. Related articles Do I have to pay for Care Team Assistance? How does MEDIGO choose clinics? What is Care Team Assistance? Is MEDIGO free to use? Will my deposit get refunded if I cancel my appointment? Comments 0 comments Article is closed for comments.